It’s required – seeing the increasing level of tech support frauds in the name of Geeks Planet. And similarly in the conditions of wrong information driven by some unidentified offenders over operational gateways to slander the image of Geeks Planet as a reliable tech support provider. We don’t recognise the criminals behind, and what their purposes are, however one thing is marked that their purpose is not in the interest of Geeks Planet, nor of its clients.

Cyber lawbreakers don’t just send fake email communications but also set up fake websites. They might similarly call you on the phone and claim to be from Geeks Planet. They might deal to help resolve your PC difficulties or sell you a software license.

  • Trick you into installing malicious software that could capture sensitive data, such as online banking user names and passwords. They might also then charge you to remove this software.

  • Take control of your computer remotely and adjust settings to leave your computer vulnerable.

  • Request credit card information so they can bill you for unnecessary services.

  • Direct you to fraudulent websites and ask you to enter credit card and other personal or financial information there.

Way back in January 2013, we exposed the tech support scams which were established in the name of Geeks Planet Tech Support, and so more. However, we were not in the impression that the bug would make its way to Geeks Planet soon. But unfortunately, it happened. However, thanks to the smart Geeks Planet customers – who not only answered the perpetrators in their own coins but also traversed the extra mile to inform us – so that we can keep our practices sharp and safeguard the interest of our customers in future.


If you too happened to receive any call or email from a company or individual pretending itself as Geeks Planet or Geeks Planet agent, it amounts to the tech support scams, as we never practice outbound calling to offer any tech support plans to consumers. We use it only to survey on the existing customers about their level of satisfaction with respect to our services.


Hence, as a safety practice, discard such communication attempts, don’t share any personal information with strangers. And take initiative to protect your peers by dropping a mail at support@geeksplanet.us Or call us on the toll-free number +1-713-609-1041.